I. Serving Customers

Many customers’ evaluations of an enterprise stem not from substantive issues such as product quality and services, but from insufficient communication between the enterprise and its customers. Therefore, maintaining communication with customers — especially unobstructed communication channels at the senior management level — is of vital importance. Ultimate customer satisfaction and recognition can only be achieved through dual guarantees of product quality and service quality. Taking institutional reform as an opportunity, Liding has transformed from a traditional product manufacturer into a modern industrial service provider, and established a service philosophy centered on the market and focused on customer demands. Following the institutional reform, the Marketing Center provides targeted services for customers. It continuously optimizes service procedures, upgrades service awareness and improves service quality. Putting customers’ needs first, it has won full recognition from customers in initial‑stage operations.

II. Partners

Every partnership has unique success factors tied to a company’s specific circumstances. Nevertheless, across different industries, countries and markets, three common elements underpin every successful partnership behind high‑performing enterprises: Contribution, Closeness and Vision. These three elements are indispensable for partnership success.

1.Shared Benefits & Win‑Win Outcomes

The Company launched a supplier integration program in its early years: cultivating a group of high‑quality suppliers while consolidating or phasing out scattered small‑scale suppliers. This fully motivates suppliers. The relationship between the Company and its suppliers goes beyond simple buyer‑seller transactions, evolving into a strategic partnership featuring co‑existence, common prosperity and win‑win results. At present, the Company has built sound cooperative ties with several large internationally renowned enterprises.

2.Zero Tolerance for Commercial Bribery

With the Company’s growth, suppliers play an increasingly important role in procurement management. Supplier selection is conducted in compliance with four major system standards: ISO9001, IATF16949, ISO14000 and ISO45001. The Company builds a fair, open and impartial competition platform for suppliers, and sets up standardized mechanisms for supplier innovation and selection. It effectively prevents commercial bribery, safeguards suppliers’ interests, ensures the sound development of the supplier base, and advances the “Transparent Procurement” initiative advocated by the Company.

III. Rewarding Shareholders

An enterprise can attract shareholder capital and achieve steady‑growth only by continuously creating shareholder value. Effective improvement of shareholder value enhances the Company’s competitiveness in the capital market and supports sustainable business operations. Corporate decision‑makers shall proactively help shareholders and investors better understand the enterprise, arouse their interest, encourage long‑term investment, and build a positive corporate image among shareholders and investors.

The Company consistently discloses major information relevant to creditors’ rights in a timely manner, supports creditors in accessing corporate financial, operational and management information, and further strengthens investor‑relations management. To address weaknesses in investor‑relations management, the Company has enriched and optimized website functions and established multi‑channel communication via web, phone and email. Through adequate information disclosure, it enhances communication with investors, fosters their understanding and recognition, builds a favorable market reputation, creates a sound internal‑external communication environment, and guarantees healthy and harmonious development of investor relations.